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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Lee

February 26, 2026

5  out of  5
rating by Laura Lee
"I just wanted to stop to say thank you to Sean! He’s been so great helping me with policies and changes for a few months after my accident! Great customer service!"
We responded:
"That's what it's all about! Thank you for your review. "
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Pastora Carmen Pomales

February 21, 2026

5  out of  5
rating by Pastora Carmen Pomales
"Hola Buenas tardes. Yo estoy feliz de dar con ustedes. Mi experiencia fue fenomenal y su ayuda fue grandiosa. Agradesco sus servicios ,se los recomiendo a todos lo que lean mis comentarios. gracias"
We responded:
"We are grateful for the opportunity to serve you. Thank you for the 5-star review. "
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Isayah Hardyman

February 16, 2026

5  out of  5
rating by Isayah Hardyman
"I was helped by Tyler who was very knowledgeable. He understood what coverages I needed while sharing what would benefit me the most. Tyler also prioritized keeping my payment lower than my previous insurer. Saved an incredible amount of time and money."
We responded:
"Thank you for your 5-star review. Tyler is our very own insurance guru! "
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Rajai Hamad

February 13, 2026

5  out of  5
rating by Rajai Hamad
"Adolfo was very helpful"
We responded:
"Thank you for your 5-star review. Adolfo takes pride in helping our customers. "
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Alexandra Llanos

January 30, 2026

5  out of  5
rating by Alexandra Llanos
"Adolfo was very helpful he deserves a raise,,, he made it very easy :)"
We responded:
"Alexandra, thank you for the 5-star review. We are grateful for the opportunity to serve you and will make sure Al is compensated appropriately for his world class service. "
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Brooke Caserto

January 16, 2026

5  out of  5
rating by Brooke Caserto
"Al is great! So helpful 😅"
We responded:
"Thanks for the review, Brooke! We think Al is great too and so are you for taking the time to let us know. "
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Fabian Dozier

January 9, 2026

5  out of  5
rating by Fabian Dozier
"I don’t know what has taken me so long to leave these guys at review, but it really has been one of the best experience that I’ve had… I have been with this insurance agency since I moved to Florida so about four years now, and they have never let me down once they’re always there when you need them through the hurricane through my personal vehicles and through my business insurance, you can definitely count on State Farm appreciate you guys."
We responded:
"What a wonderful review! Thank you Fabian for taking the time and trusting us with your insurance. "
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Jeremy White

December 23, 2025

5  out of  5
rating by Jeremy White
""I had a great experience working with Adolfo. He helped me set up a new auto policy that ended up being over $100 less per 6 months than what my previous company offered--and the coverage is actually better! Adolfo was professional, highly communicative, and made the entire process easy. If you're looking to save money without sacrificing protection, definitely give him a call.""
We responded:
"Jeremy, thank you for your 5-star review and thank you for your business and the opportunity to service your auto insurance here in Fort Myers, FL. It's our privilege to serve you. "
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Jeff Fanter

December 11, 2025

5  out of  5
rating by Jeff Fanter
"Great customer service. Able to find savings I did not know to ask about. Nicole Matkovich is always so accessible and helpful in answering questions."
We responded:
"Jeff, thank you for your 5-star review. We are grateful for the opportunity to service your property and auto insurance here in Cape Coral, FL. "
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Mary Wolf

November 20, 2025

5  out of  5
rating by Mary Wolf
"Excellent prompt service with Adolfo."
We responded:
"Thank you, Mary, for the thoughtful review. Al has been a great addition to our team and prides himself on great service. "
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Jenny

October 9, 2025

5  out of  5
rating by Jenny
"Brandi at Tim's office is the best, always very responsive, friendly, and helpful!"
We responded:
"Jenny, Thanks for the 5-star review! Brandi and certainly a star of her own and I know that she appreciates being recognized for the work she does. "
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Maria Guerrero

October 8, 2025

5  out of  5
rating by Maria Guerrero
"Very good insurance company, I think it's the best, it's always with us, thanks to Adolfo Villa, his service was excellent in both languages, it helped me a lot, he's very kind."
We responded:
"Maria, Adolfo is the newest member of our team and is doing great things for our customers. Thank you for the review. I know the entire team appreciates the recognition. "
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Elizabeth Dalla-Valle

September 4, 2025

5  out of  5
rating by Elizabeth Dalla-Valle
"Adolfo provided exceptional service. He explained all the options and listened carefully to best guide me and met my needs. I could not be happier. So happy that I will direct the rest of my insurance to him."
We responded:
"Elizabeth, thank you for the thoughtful 5-star review. Adolfo is the newest member of our team and has been like a sponge learning everything he can to help our customers. I happy to see his hard work is making a difference. "
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LaDonna Petratis

August 15, 2025

5  out of  5
rating by LaDonna Petratis
"State Farm & Tim Collier’s office in Cape Coral, FL. has been & proud to say my Insurance go to since 2018. The office staff is always so personable, helpful, and extremely kind! I’ve been going through the daunting task of trying to buy a new (used) vehicle so my mind has been going a million miles a minute! But today, I want to rave and acknowledge NICOLE MATKOVICH… She has helped me every step of the way reassuring me in my mind that I have the best Insurance team on my side! She has gone above and beyond to get me the best rates possible, advice on what to consider and lookout for! I can’t thank YOU enough sweet girl, for one less thing to worry about while going through this process!!! PLEASE, Keep your Hard work ethic, cheery demeanor and smile on the other side of the phone… IT’S REFRESHING!! Thank YOU, Nicole!!"
We responded:
"LaDonna, Thank you for being a loyal customer. Our goal is to build long term relationships with people like you! It's our privilege to serve you and we looking forward to the opportunity to do so for many more years. "
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Barbara HS

August 11, 2025

5  out of  5
rating by Barbara HS
"Nicole Matkovich was so very helpful with our home owners policy. We had so many questions and requests- she did a wonderful job- so responsive! Thank you Nicole!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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June Newby

August 1, 2025

5  out of  5
rating by June Newby
"Give 5 stars to Liz Willis she deserves it. I made an error prior on my post. June"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wendy Knudson

July 7, 2025

5  out of  5
rating by Wendy Knudson
"Sean Lucas has been our touchpoint contact with Tim Colliers' office for the past 3 years. He is AMAZING!!! He is VERY quick in responses with my questions whether it is through email or through phone messages. He helped us through our Home damage insurance claims with State Farm from Hurricane Ian. We could not. asked for a more caring and responsive agent. Give this man a raise!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Fred Doepke

June 25, 2025

5  out of  5
rating by Fred Doepke
"Joey Morales has been our Tim Collier Agency insurance go-to guy for years. Always available with the answers, and easy to deal with. Today, Camerin Henderson handled our needs quickly, and in a professional manner. Thanks again Camerin!"
We responded:
"Two of our best! Thank you for your review and your continued trust in Tim Collier - State Farm. "
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Celeste Sheeran

June 25, 2025

5  out of  5
rating by Celeste Sheeran
"I would like to commend Nicole at the Time Collier agency for her assistance with my Citizens policy. Outstanding communication and followup was done by Nicole who assisted me every step of the way to resolve the issue. She deserves a raise. A keeper for sure. Thanks, Nicole"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Patricia Campo

June 23, 2025

5  out of  5
rating by Patricia Campo
"I wanted to leave a review about how helpful and knowledgable Sean Lucas has been with our insurance. Statefarm was the only insurance that came through for us after Ian. We then started using Statefarm for more of our insurances. I want to thank Statefarm and Sean Lucas for all your help!!"
We responded:
"We appreciate you and for taking the time to tell us about your experience. Sean is a caring and knowledgeable member of our team and enjoys helping our customers at the most difficult times. Thanks for the 5-star review! "
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Wayne Roberts

June 19, 2025

5  out of  5
rating by Wayne Roberts
"My name is Wayne Roberts. I have been a client at Tim Collier for over 7 years. I would like to comment about agent Sean Lucas. He has been extremely helpful and patient with my wife and myself. Going beyond his job description to help us navigate our coverages through difficult personal times. We appreciate him and the exceptional professional services he always provides. I would like to personally thank him for all his efforts!"
We responded:
"We appreciate your 5-star review! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Genesis

Genesis

June 19, 2025

5  out of  5
rating by Genesis
"Kayla Nunley was absolutely amazing! She went above and beyond to help me, showing incredible patience and kindness throughout the entire process. She explained everything clearly and thoroughly, making sure I felt confident and informed. Thanks to her outstanding service, I chose to get insured through State Farm. Kayla truly made the experience easy and stress-free."
We responded:
"Thank you for your kind review. Kayla is one of the most knowledgeable professionals in our office. She's been learning the business with us for over 9 years and it's our pleasure to serve you. "
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Paulette Hamilton

June 18, 2025

5  out of  5
rating by Paulette Hamilton
"Such a PLEASURE to have Nicole Matkovich to take care of my family's Auto & Home insurance. She is always there to answer any questions I have and does so with a SMILE!! Their team of associates make a DIFFERENCE, cause they care and listen to my needs! I would also like to give an EXTENDED THANK YOU to Macy, hands down, when there is an issue ... Macy is on it IMMEDIATELY! So very happy to have Brandi Shawn & Scott to be part of Tim Collier as his associates never let me down!! 2 THUMBS UP to ALL that make up this WONDERFUL AGENCY! Thank you for TAKING GOOD CARE OF US!!"
We responded:
"Paulette, we can't thank you enough for such an amazing review. It certainly takes a team to do what we do and we are grateful and privileged to have you as a customer. "
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Carol Grossmann

June 17, 2025

5  out of  5
rating by Carol Grossmann
"The entire team's responsiveness, thoroughness and attention to detail is much appreciated. Always professional and genuinely caring. A five-star experience for sure."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Julianne McDonough

June 15, 2025

5  out of  5
rating by Julianne McDonough
"This agency is wonderful! The whole team is always helpful and friendly. Nicole in particular did a fantastic job helping me submit documents for my homeowners insurance. She was very attentive and always kept me updated by phone and email. She made the whole process so easy, and I couldn't have done it without her help!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"